Operator Asset Care - Improving Assets Performance

By: George Santos Norat,  PE

Introduction

O

perator Asset Care (OAC) is a well known tool, part of Asset Reliability Programs, closely linked to Total Productive Maintenance initiatives. It consists of the transfering of simple maintenance tasks to asset operators that are typically performed by Maintenace Group personnel. Although it sounds like a simple statement, the reality is that the success in the implementation of OAC initiatives is reduced, in most cases, because the team morale during this type of implementation may drop. This article will provide practical guidance on how to implement an OAC program.

 

Team Building – Team Players

In my professional career as a manufacturing/engineering team leader, I learned that the operators/mechanics are your most valuable resource during the implementation of OAC. They are the ones who hold the required experience handling the asset under evaluation on a day to day basis. This knowledge would include most common failures/operational errors, equipment limitations to process requirements (speed, torque, etc.), among several others. Most of the time this background is misrecognized, creating the first pitfall in the implementation of OAC initiatives.  At this point, team building methodology should be closely followed by a team facilitator to ensure success.

 

At first, “keep it simple”

The engineering side of a TPM program is the easiest one to implement, the “cultural aspect” is the most difficult to deal with, and failure to close this “abyss” between maintenance and manufacturing groups is proportional to the success of this implementation. The focus of the change should be aligned to a methodic plan assuring the “buy in” of the concept among team members. That’s why it is recommended to keep the technical side simple, until manufacturing/engineering team players develop the teamwork environment.

One single asset should be carefully selected to begin the pilot implementation. This keeps the team focused in one asset while it is in the learning process of the initiative. Results are most likely to be achieved and team morale is sustained. This results in higher probability of success.

 

Typical tasks

Most of the tasks should be aligned around inspections that would be conducted by the operations personnel. However, these tasks should be selected carefully, considering aspects such as why is it important to do it and defining a measurable evaluation of the inspection being conducted. Relevant information required for the task should be agreed upon by the team, along with the rationale behind this relevancy. This rationale will “double check” for the importance of how reliable is the selected task being performed.

 

Inspections / Tasks

There is one potential pitfall that I will strongly warn against, and it is that subjective results should be avoided at all cost as a result of an inspection.  However, we can employ tools that can help us interpret subjective tasks as data that can be measurable. For example, any operator should be familiar with the typical temperature of a part. How can this part be diagnosed as being too hot? Instead of touching the part (which would yield subjective results), temperature indicating tape could be placed over the part and thus convert potentially subjective data into the measurable type.

 Tasks to include in an inspection should include:

 

Visual

§  Oil / Lubricant level (lack of lubrication)

§  Debris presence below belts (indicating misalignment)

§  Pressure, Flow, Temperature within range (measuring gauges should be tagged in green with proper operational range)

§  Lamp test (detect blown indicating lights)

§  Oil presence in equipment (oil leaks, worn seals, loose connector, oil overpressure)

§  Debris below belts (misalignment of drive mechanisms)

Hearing

§  “Hissing” lines Y/N? (Loose pneumatic connection, compressed air/nitrogen leaks)

§  Noise Y/N? (Loose mechanical components)

§  Arcing (electrical components)

Tactile

§  Excessive vibration using a vibration screening tool (loose mechanical component)

§  Overheat using temperature indicating tape ( overload component)

§  Belt tension (to avoid wear and tear)

Note that the rationale for each inspection was added, aimed at demonstrating that the inspection may lead to detection of faulty components. By understanding the “why”, the operator will conduct the inspection effectively and properly.

 

Metrics

This is the most critical part of the initiative, because this is the tool that keeps you and top management updated of the results regarding the effort being conducted. Metrics should be geared around the established goals and the company’s needs.  Examples of typical goals to follow in a proactive way are:

§  # of inspections on time

§  # of potential failures detected

§  % scheduled repairs

§  % failures repaired

§  % asset availability

§  % quality defects

§  % time asset performance as per process design

Visible metrics should be posted; the purpose being that of “advertising” the initiative and attract potential prospects to the OAC concept.

 

Summary

OAC is a proactive maintenance initiative that optimizes equipment reliability by means of periodical inspections to detect potential failures, and although it may look like a simple process, underestimating its implementation is the most common cause of its collapse. By employing the most experienced resources as operators/mechanics and having well defined information handling tools, equipment condition can be maintained in optimal shape. Careful steps should be followed to ensure a solid teamwork environment that will ensure the success of the implementation. As with any team effort, it requires dedication, commitment, and the willingness to begin improving now.